Frequently Asked Questions
- 01
Yes, currently our on-site sessions are available only for students in Jakarta. If you're outside Jakarta, we encourage you to use our online tutoring sessions. We're working on expanding our reach soon!
- 02
Each tutoring session lasts between 90 to 120 minutes, depending on your needs. You can also schedule back-to-back sessions with prior notice.
- 03
Both are possible. We provide two different payment scheme that you may choose, to pay in advance or in the following month.
See our Plans & Pricing menu for more detail.
- 04
If you need to reschedule a session, please inform us at least 24 hours in advance. This allows us to adjust the tutor's schedule accordingly.
- 05
If your tutor can't attend a session, we'll reschedule it for a later date. If the lesson is urgent, we'll assign a substitute tutor to ensure you don't miss out.
- 06
We strive to match you with the best tutor. If the assigned tutor isn't the right fit, we'll gladly find a new tutor for you.
- 07
We'll send a monthly report personally typed by the tutors regarding the student's progress. But parents can always ask for a daily progress by Admin's WhatsApp !